Best Answer: Don't mess around, and it's not a great idea to speak to the general public about this. There are several reasons that the.mil mail services require you to have a special certificate. Speak to the techs that are authorized to deal with this. Download the latest drivers for your SCR3310 USB Smart Card Reader to keep your Computer up-to-date. Identiv SCR3310 v2 is an EMV level 1 certified ergonomically economical CAC Reader for government, military and industrial uses.

6 'high level' steps needed, follow down the page to make this a painless systematic process

Step 1: Is your CAC reader Mac friendly?

Visit the USB Readers page to verify the CAC reader you have is Mac friendly.

'Some, not all' CAC readers may need to have a driver installed to make it work.

NOTE: Readers such as: SCR-331, GSR-202, GSR-202V, & GSR-203 could need firmware updates (NO OTHER Readers need firmware updates).

Information about these readers are in Step 2

Step 2: Can your Mac 'see' the reader?

Plug the CAC reader into an open USB port before proceeding, give it a few moments to install

Step 2a: Click the Apple Icon in the upper left corner of the desktop, select 'About This Mac'

Step 2b: Click the 'More Info' (button) (Mac OS 10.6.x and older), Mac OS 10.7.x and newer go to step 2c

Step 2c: Click 'System Report...' (button) (Only shown in 10.7.x and newer)

Step 2d: Verify the CAC reader shows in Hardware, USB, under USB Device Tree. Different readers will show differently, most readers have no problem in this step. See Step 2d1 for specific reader issues.

Step 2d1: Verify firmware version on your SCR-331 or GSR-202, 202V, 203 CAC, or SCR-3500a reader. If you have a reader other than these 5, GO TO STEP 3

Step 2d1a-SCR-331 reader

If your reader does not look this this, go to the next step.

Below 'Hardware' click 'USB.' On the right side of the screen under 'USB Device Tree' the window will display all hardware plugged into the USB ports on your Mac. Look for “SCRx31 USB Smart Card Reader.” If the Smart Card reader is present, look at 'Version' in the lower right corner of this box: If you have a number below 5.18, you need to update your firmware to 5.25. If you are already at 5.18 or 5.25, your reader is installed on your system, and no further hardware changes are required. You can now Quit System Profiler and continue to Step 3.

Step 2d1b-IOGear GSR-202, 202V, and 203 readers

If your reader does not look like these, go toStep 3.

Below 'Hardware' click 'USB.' On the right side of the screen under 'USB Device Tree' the window will display all hardware plugged into the USB ports on your Mac. You should see “EMV Smartcard Reader.” If the Smart Card Reader is present look for 'Product ID' in the lower right corner of this box: If you see: 0x9540, you need to downgrade the firmware to 0x9520. If you see 0x9520, your reader is installed on your system, and no further hardware changes are required. You can now Quit System Profiler and continue to Step 3.

Step 2d1c-SCR-3500A reader

If you have the SCR3500A P/N:905430-1 CAC reader,you may need to install this driver, as the one that installs automatically will not work. Hold the control key [on your keyboard] when clicking the .pkg file [with your mouse], select [the word] Open

Step 3: Verify which version of MacOS do you have?

(You need to know this information for step 6)

Step 3a: Click the Apple Icon in the upper left corner of your desktop and select 'About This Mac'

Step 3b: Look below Mac OS X for: Version 10.X.X.

Step 4: Figure out which CAC (ID Card) you have

(You need to know this information for step 6)

Look at the back of your ID card (above the black strip) for these card types. If you have any version other than the five shown below, you need to visit an ID card office and have it replaced. All CACs [other than these five] were supposed to be replaced prior to 1 October 2012.

Find out how to flip card over video

Step 5: Update your DoD certificates (for Safari and Chrome Users)

Go to Keychain Access

Click: Go (top of screen), Utilities, double click Keychain Access.app

(You can also type: keychain access using Spotlight (this is my preferred method))

Select login (under Keychains),and All Items (under Category).

Download these 5 files (you might need to <ctrl> click, select Download Linked File As...) Save to your downloads folder

Please know... IF You have any DoD certs already located in your keychain access, you will need to delete them prior to running the AllCerts.p7b file below.

https://militarycac.com/maccerts/AllCerts.p7b,

https://militarycac.com/maccerts/RootCert2.cer,

https://militarycac.com/maccerts/RootCert3.cer,

https://militarycac.com/maccerts/RootCert4.cer, and

Double click each of the files to install certificates into the login section of keychain

Select the Kind column, and make sure the arrow is pointing up, scroll down to certificate, look for all of the following certificates:

DOD EMAIL CA-33 through DOD EMAIL CA-34,

DOD EMAIL CA-39 through DOD EMAIL CA-44,

DOD EMAIL CA-49 through DOD EMAIL CA-52,

DOD EMAIL CA-59,

DOD ID CA-33 through DOD ID CA-34,

DOD ID CA-39 through DOD ID CA-44,

DOD ID CA-49 through DOD ID CA-52,

DOD ID CA-59

DOD ID SW CA-35 through DOD ID SW CA-38,

DOD ID SW CA-45 through DOD ID SW CA-48,

DoD Root CA 2 through DoD Root CA 5,

DOD SW CA-53 through DOD SW CA-58, and

DOD SW CA-60 through DOD SW CA-61

NOTE: If you are missing any of the above certificates, you have 2 choices,

1. delete all of them, and re run the 4 files above, or

2. Download the allcerts.zip file and install each of the certificates you are missing individually.

Errors:

Error 100001 Solution

Error 100013 Solution

You may notice some of the certificates will have a red circle with a white X . This means your computer does not trust those certificates

You may need to manually trust the DoD Root CA 3, 4, & 5 Root certificates

Double click each of the DoD Root CA certificates, select Trust, in the When using this certificate: select Always Trust, repeat until all 3 do not have any red circle with a white X.

You may be prompted to enter computer password

Once you select Always Trust, your icon will have a light blue circle with a white + in it.

Some of the 'bad certs' that have caused problems for Windows users now show up in the keychain access section on some Macs. These need to be deleted / moved to trash.

The DoD Root CA 2 & 3 you are removing has a light blue frame, leave the yellow frame version. The icons may or may not have a red circle with the white x

If you have tried accessing CAC enabled sites prior to following these instructions, please go through this page before proceeding

Clearing the keychain (opens a new page)

Don't forget to come back to this page to continue.

Step 5a: Additional DoD certificate installation instructions for Firefox users

How To Install Scr3310 Smart Card Reader On Mac

Download AllCerts.zip, [remember where you save it].

double click the allcerts.zip file (it'll automatically extract into a new folder)

Option 1 to install the certificates (semi automated):

From inside the AllCerts extracted folder, select all of the certificates

<control> click (or Right click) the selected certificates, select Open With, Other...

In the Enable (selection box), change to All Applications

Select Firefox, then Open

You will see several dozen browser tabs open up, let it open as many as it wants..

You will eventually start seeing either of the 2 messages shown next

If the certificate is not already in Firefox, a window will pop up stating 'You have been asked to trust a new Certificate Authority (CA).'

Check all three boxes to allow the certificate to: identify websites, identify email users, and identify software developers

or

'Alert This certificate is already installed as a certificate authority.' Click OK

Once you've added all of the certificates...
• Click Firefox (word) (upper left of your screen)
• Preferences
• Advanced (tab)
• Press Network under the Advanced Tab
• In the Cached Web Content section, click Clear Now (button).
• Quit Firefox and restart it

Option 2 to install the certificates (very tedious manual):

Click Firefox (word) (upper left of your screen)

Preferences

Advanced (tab on left side of screen)

Certificates (tab)

View Certificates (button)

Authorities (tab)

Import (button)

Browse to the DoD certificates (AllCerts) extracted folder you downloaded and extracted above.

Note: You have to do this step for every single certificate

Note2: If the certificate is already in Firefox, a window will pop up stating: 'Alert This certificate is already installed as a certificate authority (CA).' Click OK

Note3: If the certificate is not already in Firefox, a window will pop up stating 'You have been asked to trust a new Certificate Authority (CA).'

Check all three boxes to allow the certificate to: identify websites, identify email users, and identify software developers

Once you've added all of the certificates...
• Click Firefox (word) (upper left of your screen)
• Preferences
• Advanced (tab)
• Press Network under the Advanced Tab
• In the Cached Web Content section, click Clear Now (button).
• Quit Firefox and restart it

Step 6: Decide which CAC enabler you can / want to use

Cac On A Mac

After installing the CAC enabler, restart the computer and go to a CAC enabled website

Mac support provided by: Michael Danberry

mbforsti@… originally submitted this as ticket:72

Cac Card Reader For Mac

SmartCard? Services:

Mac Friendly Cac Reader

I currently have a SCR3310 v2.0 smartcard reading that I was provided by the U.S. military.

As per step 1, I have updated my system and am currently running Mac OS X – version 10.6.8 on Snow Leopard operation system.

When I click “About this Mac”…“More Info”…“Hardware”…”USB”, my reader shows as:

SCR3310 v2.0 USB SC Reader

Cac Card Reader Software Download

Therefore, Smart Card reader is installed on my system.

FYI, when I click on SCR3310 v2.0 USB SC Reader this is the information that appears:

Product ID: 0x5116
Vendor ID: 0x04e6 (Shuttle Technology)
Version: 2.04
Speed: Up to 12 Mb/sec
Manufacturer: SCM Microsystems Inc.
Location ID: 0xfd133000 / 9
Current Available (mA): 500
Current Required (mA): 100

Cac Reader For Apple

However, when I place my CAC card into the reader and go to 'Keychain Access' (in an attempt to update certificates), it recognizes my CAC card as CAC-xxxx-xxxx-xxxx-xxxx (actual numbers are not revealed for security purposes) with a locked pad-lock next to it.
When I click on the pad-lock, a window pops up asking for my password. I enter my password and the same window will just pop-up again.

Keep in mind…I do not have this problem with a pc (same CAC reader and CAC card.

Any support or advice would be greatly appreciated.

Thank you in advance for you time.

Respectfully,

mArk